FAQ

::::::::::::: About My Work :::::::::::::

All the designs you find here are solely mine and not copies or cliparts, Not commercial characters are already created
copies of illustrations are all created by me they inspired me to offer my clients like original and exclusive designs and so the same respect the work of other people.

::::::::::::: About The Process :::::::::::::

I will send you at your email to download your files, You will receive the files PDF,JPG PNG, Perfect for printing at home or trough a print company.
Please be sure the information you provide are correct.
Not included with your purchase changes to fonts,graphics,color scheme,size,layout or design elements.
Depending on your printer and monitor, colors may appear differently, Please take this in to consideration.
Payment is trough Pay Pal. Payment is required immediately after purchasing.

VERY IMPORTANT NOTE: Digital items are only for a digital file for DIY printing. No physical product will be sent.
For personalized text,dates,names etc, Please use the correct spelling, punctuation, capitalization etc. That you want on your digital Invitation as I cut & paste what I am sent.
All designs are printed with a small Arkadul logo.

::::::::::::: COPYRIGHT :::::::::::::

Arkadul does not claim any ownership over the characters used in our designs,trademarked characters belongs to their respective copyright and trademark holders and are not being sold by us, our designs are inspired only on them.
Please do not claim these designs as your own, Can not be part of any business entity, Logo etc.
Design copyright remains with me.
You can not copyright my graphics, Artwork, Or templates in any way, Shape, Or form.
Do not alter the files in any way, Shape or form.
By purchasing my work you agree to the terms listed above.

::::::::::::: F . A . Q :::::::::::::

I would like to place an order , Where do I start ?

~ Simply! email me at arkadulstuff@gmail.com or via Etsy http://www.etsy.com/shop/arkadul

Are you looking for a custom design ?

~ I’ll be more than happy to customise any design that you have on mind , simply let me know your requirements.

Custom design has an extra cost  ?

~ Yes, custom designs  have extra fee  ( cost depends on design & work )

Will I receive a proof  ?

~ Sure! You may receive up to 2 rounds of edits & proofing for your order. Additional rounds of proofing will be $10.00 each

How long it will take to receive my order ?

~ I will send you proof  within 2-48 hours  of your order being placed. I will work with you are completely satisfied with your design.

How do I get my payment to you ?

~ I accept payment only through Pay Pal , You may pay with a credit card without a Pay Pal account.

Payment is required immediately after purchasing.

Unhappy with your purchase ?

~ Please contact me immediately and I’ll do my best to resolve the issue.

I will reasonably work to correct any oversights on my part but sorry there are NO REFUNDS on shipped items.
I guarantee quality work,If you are not satisfied, I will do my best to correct it.

Do you speak spanish ?

~ Siii!! Hablo Espaniol! :)

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